Engagement
Built for retail growth teams
Retail intelligencefrom walk-in to win-back
Connect store visits, team activity, and outreach in one system — so you know who to contact, why now, and what actually drives revenue.
Trusted by growing business teams
Why tribly.ai
One system for engagement, retention, communication, and automation
tribly.ai turns scattered customer data into a measurable growth loop — so every visit, follow-up, and campaign compounds.
Retention
Retain customers with signals, not memory
Communication
Run all outreach from one tracked place
Automation
Automate the busywork behind growth
The growth loop
From walk-in to win-back in one system
Every step feeds the next — capture creates profiles, profiles drive action, action powers win-back campaigns you can measure.
- 01 · Walk-in
Capture every signal
Floor visits, field sales, Meta leads, and WhatsApp walk-ins land in one log.
- 02 · Profile
Retail intelligence layer
Deduped customers, intent tags, and store-wide history — no spreadsheet drift.
- 03 · Action
Know who to contact today
Ranked queues, follow-ups, and occasion reminders for every rep.
- 04 · Win-back
Reach with proof
Call, WhatsApp, and SMS cohorts with attributed revenue.
Platform features
Built for how retail teams actually work
Six capabilities owners and managers use daily — each connects to the same customer graph.
Visit & lead capture
Structured logging for walk-ins, appointments, field coverage, and inbound ads.
Learn more →Unified customer profiles
One profile per phone across stores — intent, schemes, and full interaction history.
Learn more →Daily action center
Opportunity queues, overdue follow-ups, and coaching views for staff and managers.
Learn more →Multi-channel campaigns
Smart cohorts for Call, WhatsApp, and SMS with delivery and conversion tracking.
Learn more →Growth analytics
Portfolio health, staff performance, and campaign ROI — not vanity charts.
Learn more →Governed customer data
Encrypted PII, audited phone reveals, and role-scoped store access.
Learn more →
How tribly.ai works
One operating system from capture to growth
Log every customer signal, act on what matters, reach at scale, analyse outcomes, and govern data with trust — in one connected loop.
CAPTURE EVERY SIGNAL
One system to log every customer, visit, and lead
Turn walk-ins, field sales, and Meta ad leads into structured profiles your whole team can act on — no more paper registers or lost context.
- Structured visit logging with intent, interest, and follow-ups
- Field sales tracking with areas covered and enrollments
- Meta lead ads synced while interest is still warm
- Deduped customer profiles across stores by phone
- Role-based portals for staff, managers, and owners
ACT ON WHAT MATTERS
A daily ranked queue so teams always know who to contact
Priority scoring blends intent, value, recency, and occasions — so every hour of outreach compounds into growth.
- Opportunity queue ranked by why now
- Work queues for overdue, due today, and not-answered
- Decay signals: silent 30+ days, high intent cooling, never called
- Birthday and anniversary reminders built in
- Assign and coach staff from one shared view
Follow-ups
REACH AT SCALE
Launch Call, WhatsApp, and SMS campaigns from smart cohorts
Build audiences from pre-built playbooks, run multi-channel outreach, and attribute revenue with before/after windows.
- Smart cohorts for retention, intent, occasions, and schemes
- Call, WhatsApp, and SMS from one campaign workspace
- Delivery funnel: contacted → answered → converted
- Attributed revenue with campaign ROI leaderboard
- Save custom cohorts for repeat playbooks
Call Users
ANALYSE GROWTH
Portfolio analytics that connect activity to revenue
Owners and managers see cohort health, staff performance, and campaign outcomes — not vanity dashboards.
- Customer base health: new, retained, VIP, high intent
- Month-over-month trends and playbook reach
- Staff performance with coaching signals
- Team performance tied to visits, sales, and floor metrics
- Data confidence score for profile completeness
- Multi-store portfolio visibility in one place
Field Sales Overview
GOVERN WITH TRUST
Enterprise-grade control over sensitive customer data
PII encryption, audited phone reveals, and role-based access keep customer trust intact as teams scale.
- AES-256 encryption for customer name and phone
- Phone reveals audit-logged for accountability
- Role hierarchy across staff, manager, owner, and admin
- Store-scoped access so teams only see what they need
- Secure sessions with clear sign-in and recovery flows
Store activity
More products
Tools that make business more accessible
Beyond the core operating system — modules that help every team see, ask, report, and market with clarity.
REPORTS
Reports
Ready-to-share business reports that turn activity into clarity — for owners, partners, and weekly reviews.
- Store and portfolio performance packs
- Staff and campaign outcome summaries
- Period comparisons that highlight change
- Export-ready views for leadership reviews
Customer Tracker Reports
EXPENSE MANAGER
Expense Manager
Log bills, route spend for review, and track the full expense lifecycle — from receipt capture and ledger approvals to analytics, budgets, and recurring costs.
- Expense ledger with submit, accept, and cancel workflows
- Receipt attachments and GST-aware amount entry
- Analytics for trends, categories, vendors, and recurring spend
- Budget planner with monthly limits and category alerts
Expense Manager
HR & PAYROLL
HR & Payroll
Run store teams on one HR hub — attendance, leave, payroll, and compliance without leaving tribly.ai.
- Live attendance dashboards with check-in/out and selfie verification
- Leave requests, regularisation, and manager approvals
- Monthly payroll calculation, payslips, and locked pay cycles
- Staff economics and HR reports for owners and finance
HR & Payroll
TEAM PERFORMANCE
Team performance
Set monthly targets and track actuals on a store sheet — tied to the same activity data that powers growth analytics.
- Monthly, quarterly, and yearly views per store and team
- Auto-tracked metrics from visits, sales, and product activity
- Manual actuals and incentive columns on one editable grid
- Coach staff with the same numbers owners see in analytics
Team targets
Channels & capture
Turn every touchpoint into measurable growth
Coupons, local discovery, social, and WhatsApp — connected to the same customer graph as your core tribly.ai workspace.
COUPONS
Coupons
Create, share, and track coupon offers across stores and partners — from QR campaigns and marketplace adoption to in-store redemption and analytics.
- Coupons catalog and partner marketplace for cross-promotion
- QR campaign pages so customers pick and activate offers online
- In-store redeem lookup by customer mobile
- Coupon analytics with issued, redeemed, and retention KPIs
Coupon analytics
GOOGLE BUSINESS HEALTH
Google Business Health
AI-enabled Google Business Manager that keeps listings healthy, reviews visible, and local discovery working for every store.
- Listing completeness and health score
- Review sentiment and response prompts
- Post and photo freshness checks
- Store-by-store visibility insights
Google Business Health
SOCIAL MEDIA HEALTH
Social Media Health
An analytics and conversions suite that shows which social activity turns into store visits, leads, and revenue.
- Channel-level reach and engagement
- Conversion paths from social to store
- Content performance at a glance
- Alerts when momentum drops
Social Media Health
WHATSAPP KIT
WhatsApp Kit
Collect data from every store visit via WhatsApp — so walk-ins become trackable leads instantly.
- Counter QR capture for every walk-in
- WhatsApp conversation to collect intent and preferences
- Auto-attribution to visits, sources, and follow-ups
- Share visit summaries with staff and owners
Customer story
One rhythm for floor teams and leadership.
Diamond & gold retail
Mia by Tanishq
Mia by Tanishq
“From walk-in capture to follow-ups, campaigns, and owner dashboards — we run the full tribly stack across our stores. One rhythm for floor teams and leadership.”
Security & compliance
Enterprise-grade security and compliance you can trust
Mask customer sensitive information and audit every reveal
AES-256 PII
Encrypted at rest
Audit-logged access
Every phone reveal tracked
Role-based portals
Staff to owner hierarchy
USE CASES
Purpose-built workflows for every growth team
Use the same customer intelligence layer to generate demand, convert interest, and run disciplined store operations.
Marketing
Nurture long-tail customers with cohorts, occasions, and campaign ROI.
- 01Build smart segments from customer behavior
- 02Broadcast to high-intent and retention cohorts
- 03Retarget customers who missed previous campaigns
- 04Track channel performance by revenue outcome
Built for growth teams
tribly.ai is built for teams that want measurable growth
AI Growth OSRetail CRMCustomer IntelligenceCampaign ROIField SalesSecure PIIMulti-storeWork QueuesHR & PayrollTeam performanceAI Growth OSRetail CRMCustomer IntelligenceCampaign ROIField SalesSecure PIIMulti-storeWork QueuesHR & PayrollTeam performance
How it works
From onboarding to daily growth loop in days
Get your stores, teams, and playbooks live without spreadsheet chaos.
- 1
Book a demo or start free trial
Walk through your stores, teams, and goals with us — or explore the product on a 15-day free trial.
- 2
Connect your stores
Invite staff and managers with the right roles and store scope.
- 3
Start capturing
Log visits, field activity, and inbound leads in one system.
- 4
Act and reach
Work the opportunity queue and launch cohort campaigns.
- 5
Measure growth
Track attributed revenue and coach teams from real outcomes.
FAQs
All your doubts answered
You've come this far — get your questions answered before you start.
Retail teams that rely on high-touch customer relationships — floor staff, store managers, and multi-store owners who need one system from capture to campaign ROI.
Yes. Business owners get portfolio visibility across stores, while managers and staff stay scoped to the stores they operate.
tribly.ai supports Call, WhatsApp, and SMS campaigns launched from smart cohorts, with delivery and conversion tracking.
Customer PII is encrypted at rest, phone reveals are audit-logged, and access follows role-based and store-scoped controls.
Book a demo to map your stores and teams, or start a free trial to explore the product with your workflow.